Frequently Asked Questions

Gregg Construction has been a trusted name in insurance restoration for over 50 years, serving the Dallas/Fort Worth Metroplex since 1972. Our team boasts a combined experience of over 200 years in the industry, allowing us to deliver exceptional service and restore over 10,000 homes with unparalleled success.

Yes, you can often upgrade flooring, countertops, and other features in your home during the restoration process. Gregg Construction offers a variety of upgrade options to personalize your home.

We recommend discussing your desired upgrades with your project manager early in the process to determine feasibility and cost. They can provide guidance on available options and potential impacts on the project timeline.

While the goal of restoration is to return your home to its pre-loss condition, there may be opportunities for upgrades or modifications.

Gregg Construction can often accommodate changes to your home during the restoration process. This could include upgrading flooring, countertops, or other features. However, the extent of possible changes will depend on factors such as insurance coverage, building codes, and project scope.

To discuss your options, it’s essential to communicate your desired changes to your project manager early in the process.They can provide guidance on feasibility, costs, and any potential impacts on the project timeline.

Gregg Construction stands out as a leader in insurance restoration with over 50 years of dedicated service to the Dallas/Fort Worth Metroplex. Our extensive experience, combined with a commitment to unparalleled customer service, sets us apart.

Here’s what distinguishes us:

• Deep-rooted expertise: Our team boasts over 200 collective years of experience in the insurance restoration industry.
• Proven track record: We’ve successfully restored over 10,000 homes, demonstrating our reliability and efficiency.
• Customer-centric approach: We prioritize customer satisfaction and provide personalized service throughout the restoration process.
• Insurance restoration specialization: Our focus on insurance claims ensures a smooth and efficient process for homeowners.

We understand the stress and inconvenience of property damage, and we’re dedicated to making the restoration process as seamless as possible. 

It’s completely natural to feel overwhelmed after losing your home in a fire. We’re here to help you navigate the initial steps towards recovery. Here are the steps to take following a fire loss of your home: 

Ensure Safety: 

• Call 911: Make sure everyone is safe and evacuate the building immediately. Don’t re-enter until the fire department declares it safe. 

• Seek Medical Attention: Anyone with injuries, smoke inhalation, or burns should be seen by a medical professional. 

Contact Your Loved Ones: 

• Let your family and friends know you’re safe and where you’ll be staying. 

Secure Your Property (if safe to do so): 

• Once the fire department gives the go-ahead, take precautions to prevent further damage from vandals or weather.This may involve boarding up windows and doors. 

Contact Your Insurance Company: 

• File a claim as soon as possible. They may provide immediate living expense assistance and guide you through the claims process. 

Document the Damage: 

• Take photos and videos of the damage to your home and belongings before starting any cleanup. This will be crucial for your insurance claim. 

Find Temporary Housing: 

• Contact the American Red Cross or other relief organizations for assistance with temporary shelter and basic necessities. 

Contact Gregg Construction: 

• We specialize in large loss fire reconstruction. We can help assess the damage, secure your property, provide a 3-D scan for documentation, and guide you through the rebuilding process. 

Remember: Don’t try to clean up the damage yourself. Fire damage can be hazardous, and restoration requires specialized training and equipment. Gregg Construction is here to help you rebuild your home safely and efficiently. 

Additional Resources:

There’s no one-size-fits-all answer to this question. Several factors influence whether rebuilding or restoring your home after a large fire is more cost-effective: 

• Extent of Damage: The severity of the fire damage is the biggest factor. If the fire primarily affected one room or a specific area, restoration may be feasible. Most of our large fire losses have extensive structural damage. Most involve gutting the interior and re-framing the attic framing completely. It is best to have us inspect it to see what’s possible. 

• Insurance Coverage: Your homeowner’s insurance policy dictates the amount your insurance company will cover for rebuilding or restoration. Most policies offer replacement cost coverage, which pays to rebuild your home to its pre-fire condition. Others offer Actual Cash Value (ACV) coverage, which factors in depreciation. Understanding your coverage limits will help determine the financial viability of each option. 

• Building Codes & Regulations: Local building codes and regulations may require upgrades that weren’t present in the original structure. These upgrades can add to the overall cost of restoration but can also improve your home’s safety and value. Some policies have extended coverage for code requirements. 

• Taking Advantage of the Opportunity: A fire, while devastating, can present an opportunity to rebuild your home with modern features and layouts that better suit your needs. However, incorporating upgrades will likely increase the overall cost compared to a straight restoration. 

Here’s a general breakdown: 

• Restoration: Typically less expensive than rebuilding, but only if the damage is limited. 

• Rebuilding: Often the only option for extensive fire damage. Can offer a chance to modernize your home, but comes at a higher cost. 

Our Recommendation: 

Contact us today for a free consultation. Our experienced professionals can assess the fire damage to your home and provide a detailed breakdown of the restoration vs. rebuilding options. We’ll factor in your insurance coverage, local building codes, and your long-term goals to help you make the best decision for your situation.

After a water or fire disaster, choosing the right general contractor is crucial for a smooth and successful restoration project. Here’s what to consider when making your decision: 

Qualifications and Expertise 

• Experience: Look for a contractor with proven experience in fire or water damage restoration, specifically large loss projects if that applies to your situation. 

• Licensing and Insurance: Ensure the contractor carries general liability and workers’ compensation insurance.

Communication and Customer Service 

• Responsiveness: Choose a contractor who is readily available to answer your questions and address your concerns throughout the project. 

• Transparency: The contractor should provide a detailed estimate outlining the scope of work, timeline, and expected costs. 

• Communication Style: Find a contractor you feel comfortable communicating with and who clearly explains the restoration process. 

Project Management and References 

• Project Management Plan: The contractor should present a clear plan outlining the project schedule, crew members involved, and how they’ll handle communication and decision-making. 

• References: Request a list of references from previous clients who have experienced similar fire or water damage restoration projects to inquire about their experience with the contractor. 

Insurance and Claims Process 

• Understanding of Insurance: The contractor should be familiar with the insurance claims process and work collaboratively with your insurance company. 

• Claim Advocacy: While you can’t expect them to handle the entire claim process, a good contractor can help ensure your claim is filed correctly and advocate for a fair settlement. 

Additional Considerations 

• Safety: Ask about the contractor’s safety protocols and ensure they prioritize a safe work environment for their crew and your property.

• Subcontractors: If the contractor plans to use subcontractors, inquire about their qualifications and ensure they are properly licensed and insured. 

• Gut Feeling: Trust your instincts! Choose a contractor you feel confident in and who demonstrates professionalism and empathy during a stressful time. 

Gregg Construction Advantage 

At Gregg Construction, we understand the complexities of fire and water damage restoration. Our team of experienced professionals holds the necessary certifications and licenses, and we prioritize clear communication and collaboration throughout the project. We’ll work directly with your insurance company to ensure a smooth claims process and advocate for a fair settlement. 

Contact us today for a free consultation. We’ll assess your damage and help you navigate the restoration process with confidence.

First schedule a consultation to discuss your project goals, budget, and timeline. We will assess your space and provide recommendations tailored to your needs. After a plan is agreed upon, we’ll create a detailed design and provide an estimate. 

When the design is finalized, we’ll obtain the necessary permits and begin the construction phase, ensuring clear communication throughout the process.  This approach ensures your remodeling project is completed efficiently and to your satisfaction.

This depends on the scope and complexity of the project. Smaller renovations, like a bathroom or kitchen update, may take several weeks, while larger, more involved remodels—such as full home renovations or additions—can last a few months. 

After an initial consultation, we’ll be able to provide a more accurate estimate based on your specific project needs. Factors such as obtaining permits, material availability, and unforeseen structural issues can also impact the timeline. Clear communication throughout ensures timely updates and adjustments.

This depends on the extent of the damage and the type of work being done. 

For minor repairs or partial renovations, you might be able to stay in your home with minimal disruption. However, for larger projects involving significant structural work or issues like water or fire damage, it may be safer and more convenient to temporarily relocate.

Gregg Construction will work with you to evaluate the situation and provide guidance on whether relocation is necessary.

You may have smoke damage if you notice lingering odors of smoke, discoloration on walls or ceilings, or a residue of soot. Other visible signs include stains on upholstery, curtains, and carpets. or breathing issues and headaches caused by air contamination. 

It’s important to note that not all smoke damage is visible. It can be present in ventilation systems or behind walls and this air contamination may cause breathing issues or headaches. 

If you suspect smoke damage, it’s essential to have a professional inspection to assess the full extent and determine the appropriate restoration steps.

Contact us today for a free consultation. We’ll assess your damage and help you navigate the restoration process with confidence.